Finance and Insurance Manager
Finance and insurance controls and secures the sale, offering beneficial and worthy products to our customers at the close of the deal. This position is central to our Lighthouse culture. They are the ‘last in line,' a vital closer, and part of Lighthouse's commitment to a fantastic farewell after providing a timely, flawless, and friendly sale.
Compensation and Benefits
• Base salary plus commission is $90,000 - $140,000+
• Health Insurance with optional dental, vision, and supplemental life
• 401(k) matching
• Employee discount on purchase and repairs
Schedule
• Dealership hours are 8-5:30 M-F, 9-4 Saturday
• Sales employees stay to complete unfinished deals (average stay-late is 30 minutes 3x a week).
• One day off during the week
• One Saturday off each month
Work Location: In-person
Essential Duties
• Establish lender relations that tie the customer closer to the dealership.
• Generate additional income through the sales of back-end product.
• Process finance and lease deals accurately and fairly.
• Conduct business in an ethical and professional manner.
• Establish and maintains good working relationships with several finance sources, including the manufacturer.
• Protect gross profit by arranging in-house financing.
• Responsible for all paperwork involved with the sale (including federal, state, and dealer) of the vehicle.
• Provide customers with complete explanation of manufacturer and dealership service procedures and policies.
• Able to work in a fast-paced and active work environment, completing all work in a timely manner.
• Seek insurance companies for insurance paper.
• Set up and maintain a program that will ensure 100 percent turnover to the F& I department.
• Provide sales force and sales managers with current information about finance and lease programs continually.
• Work with sales managers to secure a reasonable profit from every sale.
• Ensure collection of all finance and insurance fees.
• Other tasks as assigned.
Qualifications
• The highest level of personal and professional integrity is required for this role.
• Product knowledge (learned and maintained), professionalism, and empathy that customers look for today.
• Excellent written, verbal, and interpersonal communication skills with salespeople, customers, and vendors.
• Strong skills in sales.
• Strong organizational skills.
• Ability to keep information confidential.
• Familiarity with Dealership DMS and CRM systems preferred.
• Applicant must pass a background and credit check prior to employment.
• Valid Driver's License required.
Education and/or Experience
• High School Diploma or general education degree (GED) required.
• Two to four years dealership experience, in finance and insurance, strongly preferred. Two to four years non-dealership finance and insurance sales-related experience accepted.
• Experience at a GM Dealership preferred.
Lighthouse Strategic Values
The following are Lighthouse Buick GMC Strategic Values; we recognize these strategic values as critical to our business success:
• 1. Principles: The Bible will be our compass and our guide.
• 2. Ethics: The implementation of Biblical Principles as demonstrated by Jesus Christ.
• 3. Employees: Create an atmosphere where people like to come to work.
• 4. Customers: Exceed customer expectations and we will grow "Customers for Life."
• 5. Profit: We are committed to perpetuating this business into and through the next generation, for the long-term benefit of all of our families within the organization. Profitability is the outcome of the measurable results of our efforts in the above values.
Lighthouse Core Behaviors
• Create Customers for Life
• Share “Lighthouse Love”
• Greet and engage guests
• Have integrity
• Build open and honest relationships
• Balance truth and grace
• Forgive
• Know when to lead and when to follow
• Have fun delivering quality work
• Pursue learning and growth
• Be humble
• Own the problem
• Be a positive team player
• Give my best
• Treat everyone with dignity and respect
• Support and hold each other accountable
• Be mindful of my well-being
• Maintain a healthy balance between work, family, community, and church
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